Should I mention the stylist by name?

Yes, if the guest named them. It shows the team is recognized.

Can I invite them to book again?

Yes, when it sounds natural. Skip promotions or discount codes.

A 5-star salon review is about how someone felt walking out. Echo the service and the feeling, and thank the stylist if they were named.

Keep it warm, brief, and different each time.

Starting points. Generate a version in your voice before you post.

Example

“Obsessed with my balayage!”

Sample reply

We're obsessed too! Thank you for trusting us — see you for your next refresh.

Example

“Most relaxing massage I've ever had.”

Sample reply

So glad you left relaxed. Thank you for spending your afternoon with us.

Example

“Jess is the only person I trust with my hair.”

Sample reply

Jess will love this. Thank you for being such a loyal guest.

Example

“Did my whole bridal party and everyone looked stunning.”

Sample reply

Congratulations! It was an honor to be part of your day.

Example

“Beautiful salon and so welcoming.”

Sample reply

Thank you for the kind words. We're glad you felt at home.

Example

“Best nail art in town.”

Sample reply

Thank you! Our nail team will be thrilled. See you next set.

Example

“They fixed a color disaster from another salon.”

Sample reply

We're so glad we could help. Thank you for trusting us with the correction.

Example

“First time here and I'm already booked again.”

Sample reply

Welcome! We're excited to see you again soon.

Generate a reply in your voice

1 live preview without an account. Then 5 free drafts after sign-up.